If you want to cancel or reschedule your appointment, please give me at least 48 hours' notice before your appointment, so I have time to fill the appointment - I know this isn't always in your control, but please give me as much notice as possible.
If you are cancelling within 24 hours of your appointment - a cancellation fee of 50% will still need to be paid. This is because I may not be able to fill your appointment within this time & means I lose out when I shouldn't have to.
No-shows and forgetting appointments will be asked to pay the full amount of their treatment
If you are more than 10 - 15 minutes late to your appointment - I may have to cancel as I'm back-to-back with clients and won't want my next client to miss out.
Thank you for understanding